Official institutions and links

This page lists the official institutions most useful to Turkish citizens in Russia and Ukraine. You will find what each institution does and its official website. The links were checked individually on October 17, 2026. Some Russian and Ukrainian government websites may not open from abroad or may first display a security check.

• Government Services Portal (Госуслуги) — online applications for government services. Entry rules applicable to foreigners since June 30, 2025, and the ruID application are also explained here (see R1.6 and R2.6).
  • Web: gosuslugi.ru · New entry rules
• Russian Ministry of Internal Affairs (МВД России) — immigration registration, temporary residence permit (РВП), residence permit (ВНЖ), work permits and citizenship procedures. Immigration matters are handled by the Main Directorate for Migration Affairs (ГУВМ МВД).
  • Web: мвд.рф (the site may not open from outside Russia)
• Russian Ministry of Foreign Affairs (МИД России) — consular services and visas
  • Web: mid.ru
• Russian e-visa website — e-visa applications (see R1.2)
  • Web: electronic-visa.kdmid.ru
• Electronic visa application form — consular visa form (see R1.3)
  • Web: visa.kdmid.ru

• Embassy of the Russian Federation in Ankara — visa and consular procedures (see R1.5)
  • Address: Andrey Karlov Street No: 5, Çankaya, Ankara
  • Consular section: +90 312 439 21 83 (09:00–12:00)
  • Web: turkey.mid.ru (the site may first display a security check) · Appointments: ankara.kdmid.ru
• Russian Consulates General in Istanbul, Antalya and Trabzon
  • Web: istanbul.mid.ru · antalya.mid.ru · trabzon.mid.ru
• Official Russian visa center — receives applications and forwards them to the consulate; the consulate makes the decision
  • Web: russia-visacentre.com · Phone: +90 212 249 68 48

• Federal Tax Service (ФНС России) — tax identification number (ИНН), income tax, and registration of companies and sole proprietorships (see R9.1, R9.2 and R9.4)
  • Web: nalog.gov.ru · ИНН page
• Central Bank of Russia (Банк России) — official exchange rates, banks and financial institutions (see R8.1 and R9.5)
  • Web: cbr.ru
• Russian Ministry of Justice (Минюст России) — organization registers and official lists (see R10.3)
  • Web: minjust.gov.ru
• Russian Ministry of Emergency Situations (МЧС России) — disasters, fires and civil defense (see O2.1)
  • Web: mchs.gov.ru · Hotline: +7 495 400 99 99
• Russian Ministry of Health (Минздрав России) — health legislation (see R7.1–R7.3)
  • Web: minzdrav.gov.ru
• Social Fund of Russia (Социальный фонд России) — pensions and social insurance
  • Web: sfr.gov.ru
• Russian Ministry of Labour and Social Protection (Минтруд России) — labor legislation
  • Web: mintrud.gov.ru
• Rossotrudnichestvo (Россотрудничество) and the "Education in Russia" portal — selection of foreign students and government scholarships (see R5.1)
  • Web: rs.gov.ru · education-in-russia.com
• Moscow City Government — city services in Moscow
  • Web: mos.ru
• Official Publication Portal for Legal Acts (Официальное опубликование правовых актов) — official texts of laws and decrees
  • Web: publication.pravo.gov.ru
• Presidential Administration of Russia — decrees and official statements
  • Web: kremlin.ru

• State Migration Service (DMS, Державна міграційна служба) — residence cards, immigration permits and extensions of stay (see U2.1–U2.4)
  • Web: dmsu.gov.ua · Migration calculator
  • Hotline: +380 44 363 22 50 · Citizen reception office: 9 Volodymyrska Street, Kyiv 01001
• State Border Guard Service (DPSU, Державна прикордонна служба) — border crossings and border checkpoints (see U1.4)
  • Web: dpsu.gov.ua · Hotline: 1598 (within Ukraine)
• Diia portal (Дія) — online government services (see U7.2)
  • Web: diia.gov.ua
• Diia services guide (Гід з державних послуг) — document, fee and processing-time cards for more than 1,900 official services; registry of administrative service centers (ЦНАП)
  • Web: guide.diia.gov.ua · ЦНАП registry
• Ministry of Internal Affairs (МВС України) — public security; hotline 1536 (within Ukraine)
  • Web: mvs.gov.ua
• National Police (Національна поліція)
  • Web: npu.gov.ua
• State Emergency Service (ДСНС) — civil protection (see O2.1)
  • Web: dsns.gov.ua (the site may first display a security check)
• Government hotline (Урядова гаряча лінія) — questions and complaints concerning government institutions; 1545 (within Ukraine)
  • Web: ukc.gov.ua
• Ministry of Foreign Affairs of Ukraine (МЗС України) — visas and consular services; e-visa platform
  • Web: mfa.gov.ua · evisa.mfa.gov.ua (both sites may first display a security check)
• Ukrainian legislation portal (Законодавство України) — current texts of laws
  • Web: zakon.rada.gov.ua

• State Employment Service (Державний центр зайнятості) — permits for employing foreigners (see U3.1); call center 1518 (within Ukraine)
  • Web: dcz.gov.ua
• State Tax Service (ДПС) — tax identification number and taxes (see U3.2 and U8.1)
  • Web: tax.gov.ua (the site may first display a security check)
• Ministry of Justice (Міністерство юстиції) — company and sole proprietorship registry; hotline +380 44 237 09 96
  • Web: minjust.gov.ua (the site may first display a security check)
• National Bank of Ukraine (НБУ) — currency rules and exchange rates (see U7.1)
  • Web: bank.gov.ua
• Pension Fund of Ukraine (Пенсійний фонд України) — pensions and insurance records
  • Web: pfu.gov.ua
• Study in Ukraine (Ukrainian State Center for International Education) — foreign student portal (see U4.1)
  • Web: studyinukraine.gov.ua
• Ministry of Education and Science (МОН) — education and diploma procedures (see U4.3)
  • Web: mon.gov.ua (the site may first display a security check)
• Ministry of Health (МОЗ) and National Health Service of Ukraine (НСЗУ) — healthcare services (see U6.1)
  • Web: moz.gov.ua · nszu.gov.ua (both sites may first display a security check)

• Prozorro — public tenders; support line 0 800 503 400 (within Ukraine) (see U3.3)
  • Web: prozorro.gov.ua
• DREAM — monitoring public investment and reconstruction projects
  • Web: dream.gov.ua
• Ministry for Reconstruction, Infrastructure and Transport
  • Web: mininfra.gov.ua
• Reconstruction Agency (Агентство відновлення)
  • Web: restoration.gov.ua
• Ukraine Reconstruction Plan
  • Web: recovery.gov.ua
• UkraineInvest — the government investment promotion office
  • Web: ukraineinvest.gov.ua
• Diia Business (Дія.Бізнес) — government portal for entrepreneurs
  • Web: business.diia.gov.ua

• Embassy of Ukraine in Ankara
  • Address: Oran District, Kılıç Ali Street No: 10, Çankaya, Ankara 06450
  • Consular section: Sancak District, 512th Street No: 17, Çankaya, Ankara 06550
  • Phone: general +90 312 463 70 00, consular +90 312 442 16 58
  • Web: turkiye.mfa.gov.ua
• Consulate General of Ukraine in Istanbul
  • Address: Adakale Street No: 13, Florya, Bakırköy, Istanbul
  • Phone: general +90 212 662 25 41, duty officer +90 212 663 26 73
  • Web: istanbul.mfa.gov.ua
• Ukrainian visa center (Ankara) — visa application center designated by the Embassy (see U1.2)
  • Web: vfsglobal.com/ukraine/turkey

• Republic of Türkiye Ministry of Foreign Affairs — visa procedures and consular services
  • Web: mfa.gov.tr · Visa procedures applicable to Turkish citizens
  • Consular Call Center (24/7): +90 312 292 29 29
• Consular procedures and appointments — passports, civil registry and notary procedures
  • Web: konsolosluk.gov.tr
• e-Government "Emergency Notification Abroad" — report your location and situation in an emergency; the notification is forwarded to the relevant mission
  • Web: turkiye.gov.tr – Emergency Notification Abroad
• Turkish missions in Russia (see O1.1 for areas of responsibility)
  • Embassy in Moscow · Consulate General in Kazan · Consulate General in Krasnodar · Consulate General in St. Petersburg
• Turkish missions in Ukraine
  • Embassy in Kyiv: emergency line +380 63 211 47 65
  • Consulate General in Odesa: emergency lines +380 93 711 00 26 and +380 93 711 00 24

• e-Government Gateway — civil registry, criminal records, military service and other documents
  • Web: turkiye.gov.tr
• General Directorate of Population and Citizenship Affairs (NVİ) — civil registry records and multiple citizenship (see O1.2)
  • Web: nvi.gov.tr
• Ministry of National Defense, General Directorate of Recruitment — deferment abroad and military service by payment in foreign currency (see O1.4)
  • Web: msb.gov.tr/Askeralma · Distance-learning portal for military service by payment in foreign currency
• Social Security Institution (SGK) — overseas borrowing and social security agreements (see O1.5)
  • Web: sgk.gov.tr
• Supreme Election Council (YSK) — voting from abroad (see O1.6)
  • Web: ysk.gov.tr
• Revenue Administration (GİB) — taxes and agreements for the avoidance of double taxation (see R9.3 and U8.2)
  • Web: gib.gov.tr
• Ministry of Trade — customs, free trade agreements and overseas trade offices (see O1.8 and U8.3)
  • Web: ticaret.gov.tr
• Council of Higher Education (YÖK) — recognition of foreign diplomas (see R5.3 and U4.3)
  • Web: yok.gov.tr · denklik.yok.gov.tr
• Ministry of National Education (MEB) — equivalency of primary and secondary education
  • Web: meb.gov.tr
• General Directorate for Foreign Relations and European Union of the Ministry of Justice — international judicial cooperation
  • Web: diabgm.adalet.gov.tr
• Presidency for Turks Abroad and Related Communities (YTB) — programs for Turkish citizens abroad
  • Web: ytb.gov.tr

• Hague Conference on Private International Law (HCCH) — status tables for parties to the Apostille Convention and the child abduction convention (see O1.3 and R6.5)
  • Web: hcch.net · Apostille Convention status table

• How can I tell whether a website is official? Most Russian government websites end in gov.ru; the Ministry of Foreign Affairs and diplomatic missions use the mid.ru and kdmid.ru domains. Ukrainian government websites end in gov.ua, and Turkish government websites end in gov.tr. Turkish missions use the format "city-be.mfa.gov.tr" or "city-bk.mfa.gov.tr".
• The website does not open. What should I do? Some Russian and Ukrainian websites restrict access from abroad or first display a security check. Try again later or call the institution. In an emergency, contact the Turkish Consular Call Center.
• Is a visa center an official institution? Visa centers are centers authorized by consulates to receive applications. The consulate always makes the visa decision.
• How reliable are websites promising "fast residence permits" in exchange for money? The list of official institutions is on this page. Do not trust intermediaries' promises (see R10.4 and U9.3).