Republic of Türkiye missions and areas of responsibility

This page is for Turkish citizens living in or traveling to Russia or Ukraine. You can complete your passport, civil registry, military service, and notary procedures at the Republic of Türkiye mission responsible for you. Below, you will find the addresses, telephone numbers, working hours, and areas of responsibility of six missions. We also explain how to make an appointment and whom to contact in an emergency.

• There are 4 Republic of Türkiye missions in Russia. The region where you live determines which one you are affiliated with:
  • Consulate General of St. Petersburg: St. Petersburg city; the republics of Karelia and Komi; Arkhangelsk, Vologda, Kaliningrad, Leningrad, Murmansk, Novgorod, and Pskov regions; Nenets Autonomous Okrug
  • Consulate General of Kazan: the republics of Tatarstan, Bashkortostan, Chuvashia, Mari El, and Mordovia; Samara region
  • Consulate General of Krasnodar: Republic of Adygea, Krasnodar region, and Rostov region
  • Embassy of Moscow: all of Russia outside the areas of responsibility of these three consulates general
• There are 2 Republic of Türkiye missions in Ukraine:
  • Consular Section of the Embassy of Kyiv: Kyiv, Chernihiv, Cherkasy, Khmelnytskyi, Kharkiv, Ternopil, Sumy, Rivne, Poltava, Lviv, Luhansk, Zhytomyr, Dnipropetrovsk, and Volyn regions
  • Consulate General of Odesa: Autonomous Republic of Crimea and the city of Sevastopol; Odesa, Mykolaiv, Kirovohrad, Ivano-Frankivsk, Chernivtsi, Kherson, Zaporizhzhia, Zakarpattia, Donetsk, and Vinnytsia regions
• Honorary missions:
  • Russia: Honorary Consulate General of Ufa and Honorary Consulate of Yekaterinburg
  • Ukraine: honorary consulates general in Lviv and Simferopol, Honorary Consulate of Kharkiv
• For some procedures, the place where you live is not taken as the basis; instead, the place where the event occurred is used:
  • Birth, marriage, and death registration are generally carried out at the mission responsible for the region where the event occurred.
  • You may apply to any Republic of Türkiye mission in the country for death registration and a certificate for the transfer of remains (see O1.7).

• Embassy of the Republic of Türkiye in Moscow
  • Address: 7 Rostovskiy pereulok 12, 115127 Moscow
  • Switchboard: +7 495 994 48 08
  • Consular switchboard: +7 495 994 93 59 (telephone information about consular procedures: 14:30–18:00)
  • Duty phone: +7 906 770 11 90 (weekdays between 18:00–09:00 and on public holidays)
  • Email: embassy.moscow@mfa.gov.tr
  • Citizen reception: Monday–Friday 09:00–13:00
• Consulate General of the Republic of Türkiye in Kazan
  • Address: Maksim Gorki Street (ulitsa Maksima Gorkogo) 23/27, 420015 Kazan, Tatarstan
  • Telephone: +7 843 299 53 10 · +7 843 299 53 11 (telephone information: weekdays 14:30–18:00)
  • Duty phone: +7 937 524 93 17
  • Email: consulate.kazan@mfa.gov.tr
  • Working hours: Monday–Friday 09:00–13:00
• Consulate General of the Republic of Türkiye in Krasnodar
  • Address: ulitsa Severnaya 369, 350002 Krasnodar
  • Telephone: +7 861 214 12 51
  • Duty phone: +7 918 632 54 92
  • Email: consulate.krasnodar@mfa.gov.tr
  • Reception by appointment: Monday–Friday 09:00–13:00
• Consulate General of the Republic of Türkiye in St. Petersburg
  • Address: 7-ya Sovetskaya ulitsa 24, 191036 St. Petersburg
  • Switchboard: +7 812 577 18 12
  • Information line for consular procedures: +7 812 577 44 69 (weekday afternoons)
  • Duty phone: +7 933 340 91 33
  • Email: consulate.stpetersburg@mfa.gov.tr
  • In-person applications: 09:00–13:00
  • Consular and visa fees are accepted only in US dollars.
• Honorary Consulate of Yekaterinburg
  • Address: Malysheva Street 5, 620014 Yekaterinburg
  • Telephone: +7 343 304 64 46

• Embassy of the Republic of Türkiye in Kyiv
  • Address: Panasa Myrnoho Street 22, 01011 Kyiv
  • Telephone: +380 44 281 07 50 (consular procedures: weekdays 14:30–17:30; voice response system outside these hours)
  • Duty phone: +380 63 211 47 65
  • Email: embassy.kiev@mfa.gov.tr
  • Applications by appointment: 09:30–12:30
  • Consular and visa fees are accepted only in euros.
• Consulate General of the Republic of Türkiye in Odesa
  • Address: Leontovycha Street 5, 65014 Odesa
  • Telephone: +380 48 722 79 11 · +380 48 722 79 39 · +380 48 720 72 00
  • Duty phones: +380 93 711 00 24 · +380 93 711 00 26
  • Email: consulate.odessa@mfa.gov.tr
  • Application hours: Monday–Friday 09:30–12:30 and 13:30–17:00

1. Go to konsolosluk.gov.tr. In the "Consular Services for Turkish Citizens" section, select the country and mission.
2. Select the procedure you will carry out. Read the "General Information," "Required Documents," "Forms," and "Fees" tabs. Fees are displayed according to the mission you select.
3. Select the date and time using "Make an Appointment Now." A separate appointment is made for each procedure; for example, separate appointments are required for birth registration and an identity card.
4. You can check or cancel your appointment on the same website.
5. Some procedures can be completed by mail without an appointment: birth registration of a child born within marriage, marriage registration, and death registration (see O1.2).
6. You can request some documents without visiting the mission. Log in to online.konsolosluk.gov.tr with e-Government and pay the registered-mail fee:
   • criminal record certificate (in Russian and Turkish)
   • civil registry record extract
   • multilingual birth, marriage, and death record extracts (Forms A, B, and C)

• Outside working hours: call the duty phone of the mission responsible for you (the numbers are listed above).
• Republic of Türkiye Ministry of Foreign Affairs Consular Call Center (24/7): +90 312 292 29 29. You can also message the same number via WhatsApp.
• e-Government "Overseas Emergency Notification": you provide:
  • your location or address
  • the type of emergency (earthquake, security/war, health/epidemic, tsunami, transport accident, other)
  • telephone and email details, a brief description, and a contact person
  • a photograph or document of up to 1 MB
• The system forwards the notification to the relevant mission according to your location.
• The mission can assist with:
  • a temporary passport for returning to Türkiye if you have lost your passport
  • communication with local authorities and institutions in Türkiye
  • meeting with you upon your request and notifying your relatives if you are detained
  • measures to evacuate citizens from the country in the event of war, uprising, or disaster
  • helping your relatives send you money
  • contact details for lawyers, doctors, hospitals, and sworn translators

• It cannot hire a lawyer on your behalf or handle your case; it can provide contact details for lawyers or translators.
• It cannot intervene in judicial proceedings or get you out of prison.
• It cannot pay your debts, bills, or hospital expenses.
• It cannot ensure your entry into another country or interfere with that country's immigration and residence decisions.
• It cannot find you a job or conclude an employment contract.
• It cannot accompany you for private matters such as opening a bank account or obtaining a telephone line.
• It cannot physically search for missing persons, but it can take action with local authorities.

• Making an appointment without checking the area of responsibility. For example, if you live in Tatarstan, you must apply to Kazan rather than Moscow.
• Trying to pay the fee in rubles in St. Petersburg or in dollars or hryvnia in Kyiv.
• Calling the duty phone for routine questions. This line is for emergencies outside working hours.
• Failing to make a separate appointment for each procedure.
• Calling outside the telephone information hours and assuming that nobody can be reached.
• Settling abroad without filing an address declaration (see O1.6).

• Which currency does the mission accept? The Consulate General of St. Petersburg accepts only US dollars, and the Embassy of Kyiv accepts only euros. For other missions, check the "Fees" tab for the procedure on konsolosluk.gov.tr.
• When can I get information by telephone? In Moscow and Kazan, weekdays from 14:30–18:00; in Kyiv, from 14:30–17:30. In St. Petersburg, the information line is open on weekday afternoons.
• What if I have an emergency outside working hours? Call the mission's duty phone or the 24/7 Consular Call Center (+90 312 292 29 29).
• Must I visit the mission to obtain a document? You can request a criminal record certificate, civil registry record extract, and multilingual record extracts by mail through online.konsolosluk.gov.tr.
• Will the consulate hire a lawyer for me? No. It can provide a lawyer's contact details. There is a legal adviser at the Embassy of Kyiv (see O1.3).

• Republic of Türkiye Ministry of Foreign Affairs – Consular appointment system
• Online consular services: requesting documents by mail (e-Government login)
• e-Government – Overseas Emergency Notification
• e-Government – Online Consular Services
• Republic of Türkiye Ministry of Foreign Affairs – Consular Guide for Those Traveling Abroad
• Republic of Türkiye Ministry of Foreign Affairs – Overseas Travel Announcements
• Consular Translator Search